I am a Personal Lines Manager for the Kim Jones Agency.
I have been assisting wonderful customers like you with their
insurance needs since 2004. I started off as a Client of
Kim Jones just like you before entering the exciting world
of insurance.
I started working for the Kim Jones Agency as a
Document Scanner. I gradually worked my way up after
attending school and became a licensed Customer Service Rep.
Over the last 5 years my knowledge of Personal Lines Insurance
has expanded. In 2008 I became a Personal Lines Manager
and where I am currently at now.
I have been in the insurance industry for almost three years after
finishing a 20+ year career in the Navy. I started out working as
admin support and have worked my way up as a licensed Customer
Service Representative. I thoroughly enjoy my job and the diversity
that it brings. Since being with the Kim Jones Agency, I have had
the opportunity to work with a multitude of customers and provide
them with the best possible coverage for their situation. Working
with a customer and seeing that their needs are met and they are
satisfied, makes my job more meaningful and gratifying.
Given my background and experience in the military, I have been
able to bring many attributes to my new career. Working in the
insurance industry is fast paced, requires much multitasking, and
keeping up to date with all the current insurance guidelines. I like
the challenges that this job presents to me and I look forward to a
rewarding career in insurance.
I am a personal lines licensed agent for the Kim Jones Agency.
I have been with the agency since November 2011. My insurance
career started in 2001 in South Carolina.
When I moved to Florida in 2002 I got my 440 license and have
been selling and servicing personal lines insurance ever since.
I look forward to growing and working with the Kim Jones Agency
and getting to know and serve all the existing and new customers.
My insurance career started in Colorado in 1970 prior to moving to
Florida in 1972. I was a file clerk and an account assistant to the
agency's bookkeeper.
Upon moving to Pompano Beach, Florida I began my Florida
insurance career as a receptionist in a Fort Lauderdale independent
agent for one year. My family then moved to Merritt Island where
I also worked for an independent agent for over 30 years, obtaining
my 220 agent's license in 1975. Over the years I handled all
aspects of both personal and commercial lines customers
and accounts.
I started with the Kim Jones Agency in June 2007 as a receptionist.
Kim encouraged me to get my Customer Service License in 2008.
I started out servicing and selling auto insurance and worked my
way into all other personal lines in early 2010. I have been a
personal lines sales representative ever since. I now also have
my Life and Health license and work with Kim in ensuring that our
customers have a plan in place for their future. I enjoy customer
service and getting to know all of our current customers and meeting
new customers.
I started with the Kim Jones Agency in September of 2003. I had
moved to Florida from Delaware and had contacted Kim's agency prior
to moving to move my auto and homeowners insurance. Within a
month after moving I was working for Kim as a receptionist.
I have 30 plus years experience in customer service outside of
insurance. My main responsibility with the agency is customer service
which is my passion. About a year after starting with Kim I became a
licensed customer service representative. While in that position I was
responsible for quoting auto policies. I spend a lot of time on the
phone with customers. They call me to pay their bills, make changes
and ask questions. I have built an excellent rapport with my customers
and I give them the feeling that I am here to listen and to help them in
anyway I can. While working at Kim Jones Agency I feel that I am
making long term friends and not just customers.
I am a Personal Lines Sales Representative for the Kim Jones Agency.
I graduated from the University of Kentucky and moved to Florida in
2000. I began my insurance career in January 2001 and joined the Kim
Jones team in April 2009. I have sold Property and Casualty insurance
as well as LIfe and Health insurance over the course of the last eight
and a half years. I find the relationships that I have with my clients and
the faith and trust they put in me, to be the most rewarding aspect of my
career. I look forward to many more years of providing quality customer
service.
